BLUETOOTH EARBUDS WASH Cleaning Pen Brush Anti-clogging For Wireless Earphones F - $14.63. (this was one of the main reasons I bought this specific spa as the salesman ****** said it was a "great" sound system.) I received the cover in early December and there were NO metal strips built in. The overall objective of the IGAD LPI is to enhance the contribution of the livestock sector to sustainable food security and poverty reduction in the IGAD region. CEO Dave Hatley. With furniture styles that satisfy any interior aesthetic, Universal's To the Trade program . The company constantly is blaming him. LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. I know of a few dealers that sold Catalina swim spas before they were sold to LPI, and have since stopped selling Catalina because of leaks and other frequent quality control issues. If there are only a few people you plan on inviting into your hot tub (lucky them! It has been over 12 months of us dealing with us and when we call no one calls us back, we finally got the name of our case manager, her name is ****** We are waiting for a callback but we are not getting any answers as we would like a new hot tub as the hot tub that we originally purchased has never worked correctly. We called our Citi card reporting fraud and the charge was reversed conditionally on 8/19/22 and under investigation. . There was no Audio system installed. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. 151 customer reviews of Aqua Living Factory Outlets. Its obvious they cut corners during the pandemic to keep up with demand and were producing an inferior product now that is not only broken but dangerous. He then sent me a message saying hes canceling the order. Its not how most major manufacturers do it, but that is how they are going. . Being able to chat with other residents becomes an important part of many peoples . This tub is clearly a lemon that is costing me a fortune in electricity and has numerous failed components and issues from the factory. Bluetooth Waterproof Audio with built-in speakers & subwoofer - INCLUDED. Body awareness: For a person living with depression caused by a chronic disease, or someone worrying about recovering, aquatic therapy is a good way to redirect the mind. Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . It was a unit that had a damaged enclosure, but the dealer assured us the damaged parts. International Association of Better Business Bureaus. They are made In Tennessee under a number of names. Tina Hatley Operations Manager at LPI Inc Kingsport, TN. My electric usage has gone from about 8kWh per day before the tub to over 55kWh per day since its been turned on. Thats just insane for a person being 5 days late to make a payment. Do yourself a favor and buy a Jacuzzi brand. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. Since then the hot tub has not functioned properly. doesn't rain in Phoenix much, so i didn't notice immediately. Within 30 minutes of their arrival, my tub was set up and they were gone. When these have been reviewed, a technician will be assigned to your current work order that resolves your on going issues. Debi Helton inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, Tennessee, United States 44 connections Find the perfect home furnishings at Hayneedle, where you can buy online while you explore our room designs and curated looks for tips, ideas & inspiration to help you along the way. Re: Curious about LPI / Aqua Living / Dr Wellness. It appears that access is not available on two sides of the spa. There is so much I want to say, but the ONE thing that stands out above all is a complete and total LACK OF INTEGRITY. A good hot tub cover will serve you well for quite a while. At this point I was ok with how the tub was functioning and overlooked the shortcomings of the product. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas, which includes the Catalina, Signature and Pinnacle brands. They are on Craigslist in my market. Even the smallest cracks and scratches in your hot tub can compromise its safety, comfort and performance. Plus we noticed the cover is missing foam entirely in a section from poor manufacturing and were told it only had a 90 day warranty and to buy another one FROM THEM for over $500 that would suddenly have a 5 year warranty. inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, TN. Read our guide to get an idea of where to start when setting up your new hot tub. Our exclusive components, processes, and features will allow you to do what you deserve, relax. A hole in your hot tub cover is going to render it relatively ineffective when it comes to heat preservation and protection from debris and pests. There was correspondence between a representative and the customer with an offer being made. Now that winter is back we are seeing all the signs of last year. Anyone that I know that is interested in a Hot Tub I will send Garys way!!!! I called customer service and was told the filters and magnets were in the mail. The Best 4 Person Hot Tubs Top Home Spas in 2023, 3 Amazing Luxury Hot Tubs and Premium Spas. I loved the G2 model hot tub I bought from them for about one year. The only paperwork we got from LPI,INC said SPA INVOICE with no number but it does have a Serial #181983. I think they are working on improving that. In early July, we rec'd a 34.5" tall panel for a hot tub, which is NOT what was ordered (54.5" tall). About nov 15th they sent a message saying they was out of the color i wanted and asked if i would take another color. Theme by Out the Box. SpaRetailer is the one-stop destination for staying informed and competitive in the hot tub market. I'm very disappointed with the quality of this spa, and even worse the level of customer service. No matter your goal, we have a spa that fits your needs. But Aqua Living and thus far the company that supplies Marty called LPI, have not supported the warranty or been responsive or professional from the start. There's no way I should owe that much. Furinno Pelli Cubic Storage Cabinet , great for storing and displaying items such as artworks, toys, books, folding clothes or other household necessities. Shoulder & Calf Jets. The SCC is responsible for reviewing and voting on all pool, spa and hot tub standards to be approved by the American National Standards Institute. There are numerous other issues like the touchscreen not working properly (Catalina claiming that it doesn't work when wet!!??? BBB Business Profiles may not be reproduced for sales or promotional purposes. It's very frustrating as we paid cash for this item, I've been patiently waiting for them to fix this issue as it has been almost 7 months of date of purchase. . Im in Colorado and order a spa last year. I paid cash for the spa 18 mos ago and it is never worked properly and they refuse to come out and fix it. IPS Full HD Screen- It gives a screen resolution of 1920 x 1080 with a viewing angle of 178 Degree. Yet, our baths are about so much more than aesthetics. When I contacted customer service I was informed I needed to file a warranty claim through their website, which I did. Cailley Hammel. I spoke with Tonya in Johnson City in early October and she stated she would take care of it and let me know when the panel will be repaired. It was so bad that it froze up the cover and caused the tub to blow the motor twice. Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. Click on an image below to learn more about the product. I have now been reassigned techs 3 times including one who didnt show up at all for our scheduled appointment and now one that doesnt even live in my state. Full Foam. I purchased a Spa on 07/24/2022 for $9,964.00. Im out 500$ , my credit is down 100 points and i have no hottub. Fill out the form to download your instant rebate and FREE buyers guide! You know things are going on drugs, abuse, neglect, unhealthy conditions, etc, but the other parent denies everything you confront them with, or has simply skipped town with the kids. Still gathering info on the tub my friend got. With our AnyTemp System you can enjoy daily hydrotherapy, exercise . We waited months to get it, got the Catalina delivered, and took 8 months to service it, only to hear it would not work had to be replaced, they replaced it and it still doesnt work, now we have to get an attorney 14,577.77 spent and no working hot tub for over a year, worst experience for any purchase and now have to fight them, 2nd hot tub has been here 2 months and it still does not work.. DO NOT TRY TO SAVE MONEY, RUN!! "Adding this distribution and warehouse location just down the road from our current facility will free up much-needed manufacturing capacity," Hatley said. They are all under 5k. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Tub still leaked and started to have electrical issues because of it. aa rechargeable battery with charger. It took months and multiple techs came to even get it working, we were assured that we would get a new hot tub if it leaked or did not work as it was very cold in Minnesota when we hooked it up and because it did not work we were concerned that it could freeze. Several weeks went by and they never showed up. Many of our activities encourage members to socialize and develop friendships with other residents. Ok going to be 3 weeks .3 weeks go by call to check hasn't been built yet will call when it is another 2 weeks he calls its been built but won't ship till I pay balance they wouldn't even ship it to the store ok I I ask the balance he gives it to me I think to my self that seems high but ok I drive to the store new guy very friendly takes cash gives me the receipt when i got home they hadn't taken off the deposit i put down call the store he can't help me call the rep spend 20 minutes expaining what happened finally he saw there mistake another 2 weeks they call its in I go get it something told me to check it it was damaged the person there took pictures and I took pictures they said they would call the manufacturer and I called the dealer dealer sayyou have to email warranty department I do that and they say ok they will take care of it 4 months later have not heard a thing the dealer wanted a review wow why would anyone want a bad review maybe the owner of the company LPI will read this and take care of it 3 of my friends have bought new hot tubs not from aqua living poor communications and follow thew buy the way it took a month to get refunded the over payment. I remember seeing them 2 years ago at a trade show in New Orleans and was shocked at how cheap they weee wholesale. Martha Stewart Decker Accent Chairs - Solid Wood, Wingback , Deep Seating Armchair Living Room Furniture Modern Contemporary Style Sofa Decor - Bedroom Lounge, Beige : Amazon.in: Home & Kitchen. lpi aqua living. There are probably 50 brands better. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp Dimensions: 81 long X 63 wide X 33 high They moved my manufacture date multiple . All Rights Reserved. When a technician was assigned to adjust the cover, he loosened the bolts and the cover fell about an inch or more down onto the tub. Request that LPI credit my card on file. Keeping your acrylic bathtub from Aqua Living clean not only maintains aesthetic beauty but also promotes a more sanitary environment for bathing and relaxation. I ordered my hot tub from them on June 17th, I got an update today that I might have it by Dec 5th, I a dont think I will get it this year.
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